ZFX Customer Service & Contact
ZFX support runs 24/7 by live chat and email — useful for Filipino traders since Philippine Standard Time (UTC+8) rarely lines up neatly with a broker's local office hours.
Open ZFX Account →ZFX offers 24/7 customer support by live chat and email at cs@zfx.com.
Ways to contact ZFX — and when to use each
Live chat is the fastest route for account and platform questions; email suits anything that needs documents attached, such as KYC verification.
| Channel | Best for | When |
|---|---|---|
| Live chat | Quick account questions | 24/7 |
| Email (cs@zfx.com) | Detailed or documentation requests | 24/7, response times vary |
Contact ZFX at cs@zfx.com or via live chat in the client area — support runs around the clock, so Philippine Standard Time (UTC+8) doesn't leave a support gap.
ZFX deposit & withdrawal methods and times
| Method | Deposit | Typical withdrawal time |
|---|---|---|
| Visa / Mastercard | Instant | Often within ~1 hour |
| Skrill | Instant | Often within ~1 hour |
| Neteller | Instant | Often within ~1 hour |
| Bank wire transfer | 1–3 business days | Up to ~7 business days |
ZFX charges no deposit or withdrawal fee, though payment providers may apply their own. Withdrawals up to your deposited amount return via the original method; profit above that is paid by bank transfer. Times are indicative and can vary.